How do I use document delivery?

The Monash University Library collection provides you with access to over four million items, but did you know that as a staff member, honours or postgraduate student you can access even more? Read on to find out about document delivery and interlibrary loans… by Catherine Hocking




Does this situation sound familiar?

You are searching your favourite database and come up with a list of amazing articles that are just perfect for your literature review - but wait, no full text coverage! Luckily our document delivery service has you covered.

What do I need to know?

Document delivery is a service for Monash staff, postgraduate and honours students allowing you to access the materials you need for your research, whether they be articles, conference papers, books, audiovisual and other materials.


You can request a copy or loan of items not held at a Monash branch library, or items that are missing from our collection. Copies of articles, chapters etc. from items that Monash only holds in print can also be supplied.

How do I use Document delivery?

The easiest way to request an article or paper is right at the point of discovery - when you are doing your database search. Many databases will have a ‘Check for full text’ button when an article is not available. Using this will first check other holdings in the Library’s Search (remember to Sign in!), and if still not available can link you through to a document delivery request form with the article details ready filled. Check that the article details have populated correctly then submit your request - simple as that!


You can also fill out a request manually so you don’t have to go through a database. Access the form through the Document delivery and interlibrary loans website, select your request type then enter as much information as you can.

How long will it take?

Most articles are supplied within 1 week, loans within 3 weeks. This can vary depending on where and how we are obtaining material. Our recent collaboration with international institutions means that many article requests with full citation details can be delivered within two working days.

Tip - the more information you can give us, the quicker we can supply your request. Including an ISSN (for journals) or ISBN (for books) is particularly helpful.

Copies will be delivered to you by email, physical items such as books are sent to your nominated Monash branch library for collection. Off-campus registered students and staff can have items sent to their home address or department location.

If you do require materials urgently, you should contact Document delivery staff to discuss your requirements.

Want to find out more? Check out our Document delivery library guide or website.


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About Rosemary Miller

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