Getting connected at Monash

Modern universities rely on a lot of technology! If you find yourself asking questions like “How do I connect to the wi-fi?” “Do I have to buy Microsoft Office?” or “What even is Moodle?”, read on for the low-down on all things tech at Monash compiled by librarian Clinton Bell.

The first thing you should know is where to get help! Library staff can help you with a lot of the most common queries, as well as questions about some library-specific things like Search and databases. However, you can also contact eSolutions, who are the “tech support people” at Monash. Their website has a hub for students with links to a lot of the information you’ll need to get started at Monash, but for an introduction to some of the most important systems, read on!

Google Apps (Email, Calendar, Drive)

You can access your uni email, Calendar and Drive through These three apps work together to help you communicate and collaborate at uni.

Your uni email is important even if you have a personal email, because it’s where most communication about your studies will go, including messages from the Library.

Drive is a place where you can create, upload and share documents with other people. It’s good for collaborating on group assignments - instead of emailing documents back and forth you can share them on Google Drive. Since you can access Drive from anywhere with an internet connection it’s also a good way to use the same document across different computers, instead of carrying it around on a USB.

Calendar is much like a paper calendar. It can be used to add reminders for yourself (e.g. assessment due dates), to schedule study, or to set up meetings and events. You can also share your calendar with others - if you’re doing group work this can help you work out when everyone is available.


Moodle is an online learning environment accessed via It’s where you’ll find stuff like lecture slides, assignments and other unit information, as well as online forums where you can talk to other people in your class.

Along with email, Moodle is the main way lecturers and tutors will communicate with you outside class. A lot of assignments need to be submitted through Moodle, and some units also require you to participate in the forums or other online activities. We have a guide to using Moodle if you need help getting started.

M-Pass (Printing)

M-Pass is the payment system used for printing at Monash. It’s associated with your student card and account, so you don’t need a separate print card. You can add credit online here, and print from a Monash computer or your own laptop by following these instructions.


Free Wi-Fi is available to students on all campuses via the “eduroam” network. There are instructions on how to connect with a variety of devices here.


Search is the name of the Library’s online search tool! You can access it from the Library tile in or through the Library webpage. Search lets you access electronic articles and e-books, check which books you have on loan and when they are due, and place requests on books at other campuses. If you want to know more we have a guide to using Search. You can also ask a librarian for help at one of our drop-in sessions.

Free software

As a Monash student, you can install some software on your own computer free or for a discount (yes, including Office). There is a list of available software here. If you need help with installation contact the eSolutions service desk.
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