We hear you

Thanks to the Monash students who took part in the Library user survey last May. We value your feedback as it allows us to identify the areas to prioritise in the coming years.

You have told us what is important to you and how the Library is performing in these areas. You have also reinforced where you think we most need to improve.

The areas with significant gap scores have to do with facilities and equipment (see the infographic below).

What are we going to do?

1. We will complete the refurbishment of the Matheson and Caulfield Libraries.

By the end of 2016 the two libraries will have modern, engaging and stimulating study spaces for quiet and group work. 

Matheson Library will have a 25% increase in seating from 1419 to 1707 seats, from 7 to 23 bookable discussion rooms fitted with technology and from 3 to 4 state-of-the-art teaching rooms.

Caulfield Library will double its current seating from 750 to 1500 seats, from 2 to 7 bookable discussion rooms plus numerous technology rich group study areas, and from 2 to 4 state-of-the-art teaching rooms.

All the teaching rooms will be available for student use when not being used for teaching.

2. We will continue to work with eSolutions to improve printing.

By enabling wireless printing, students will be able to print from their laptop or device. This will lessen students' need to use a PC. As indicated in students' comments, waiting for an available computer is frustrating when all they need to do is print a document or lecture slides.

An annual survey conducted by Monash eSolutions among commencing students indicates that laptop and device ownership among students has been on a steady rise.

What else did we learn?

For the first time the Library survey asked students for their best estimate of their academic results. The data was analysed to explore any correlation between their use of the Library and their academic results. 
  • 78.8% of respondents who come in to the library daily or 2-4 days a week achieved at least a Distinction.
  • 70.3% of all respondents who access the library online daily or 2-4 days a week achieved at least a Distinction.
The results indicate a strong correlation, which will be considered again in future Library user surveys.

More information about the Library survey results is available on the website.
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About Heidi Binghay

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